📖 General Questions
Q: What is Perky Paws?
A: Perky Paws is a premium pet wellness brand offering supplements and treats that support your dog’s overall health — from gut support to immunity and vitality. Our products are proudly made in India using natural ingredients, backed by science, and produced in HACCP, GMP, and ISO-certified facilities.
Q: Are Perky Paws products suitable for all dog breeds and ages?
A: Yes. Our products are designed for dogs of all breeds and sizes. Whether you have a puppy, adult, or senior dog, Perky Paws supports their needs at every stage. For puppies under 12 weeks or dogs with existing medical issues, we recommend consulting your vet first.
Q: How do I choose the right product for my dog?
A: It depends on your dog’s specific needs:
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Gut Guard is ideal for dogs with sensitive stomachs, poor digestion, or recurring tummy issues.
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Classic Chicken Jerky is a simple, high-protein treat with one clean ingredient.
Visit the product pages for complete details, usage guidance, and bundle options.
Q: Where are your products made?
A: All Perky Paws products are proudly made in India at certified facilities that adhere to global standards, including HACCP, GMP, and ISO certifications.
Q: Are your products approved by vets?
A: Yes. Our supplements are formulated and reviewed in consultation with veterinary experts to ensure they are safe, effective, and beneficial for your dog’s health.
Q: Do your products contain artificial additives or preservatives?
A: No. We don’t use any artificial colors, preservatives, or fillers. Every product is naturally formulated using clean, functional ingredients.
Q: Are your products hypoallergenic?
A: Our treats and supplements are free from common allergens like corn, soy, and wheat. However, we recommend checking the ingredient list and consulting your vet if your dog has known allergies.
Q: How long will it take to see results with your supplements?
A: Most pet parents notice positive changes — such as improved digestion or better stools — within 7 to 14 days of consistent use. However, results can vary, and it may take up to 3–4 weeks to see full benefits. Stick to the recommended daily dosage for best results.
📦 Orders & Support
Q: Where do you ship?
A: We currently ship across India. Orders are processed within 1–2 working days.
Q: How long does delivery take?
A: Most deliveries are completed within 3–7 business days, depending on your location. A tracking link will be sent as soon as your order ships.
Q: Do you ship internationally?
A: Not at the moment — but we’re working on it! Stay tuned for updates on international shipping.
Q: What payment methods do you accept?
A: We accept the following payment methods:
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UPI
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Debit/Credit Cards
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Net Banking
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Cash on Delivery (available at select locations)
Q: Can I return or exchange a product?
A: Yes! If there’s an issue with your order or your pet didn’t respond well to the product, you can request a return or replacement within 30 days. Just drop us a message — we’ll make it right.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking link via SMS or email. You can also use your order ID to check the status directly on our website.
Q: How can I contact Perky Paws?
A:
📞 Text us at: +91-XXXXXXXXXX
📧 Email: support@perkypaws.in
🕘 Support Hours: Monday to Saturday, 10 AM – 6 PM