📖 General Questions
Q: What is Perky Paws?
A: Perky Paws is a premium pet wellness brand offering supplements and treats that support your dog’s overall health — from gut support to immunity and vitality. Our products are proudly made in India using natural ingredients, backed by science, and produced in HACCP, GMP, and ISO-certified facilities.
Q: Are Perky Paws products suitable for all breeds and ages?
A: Yes! All our products are made with 100% natural, human-grade ingredients and are safe for pets of all breeds and sizes. Our treats are suitable for dogs and cats over 12 weeks, and Gut Guard can be used for dogs above 16 weeks—just adjust portions based on their age and weight.
Q: How do I choose the right product for my dog?
A: It depends on your dog’s specific needs:
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Gut Guard is ideal for dogs with sensitive stomachs, poor digestion, or recurring tummy issues, paw licking, itching, low energy and appetite or other gut related problems.
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Classic Chicken Jerky is a simple, high-protein treat with one clean ingredient.
Visit the product pages for complete details, usage guidance, and bundle options.
Q: Where are your products made?
A: All Perky Paws products are proudly made in India at certified facilities that adhere to global standards, including HACCP, GMP, and ISO certifications.
Q: Are your products approved by vets?
A: Yes. Our supplements are formulated and reviewed in consultation with veterinary experts to ensure they are safe, effective, and beneficial for your dog’s health.
Q: Do your products contain artificial additives or preservatives?
A: No. We don’t use any artificial colors, preservatives, or nasty fillers. Every product is naturally formulated using clean, functional ingredients.
Q: Are your products hypoallergenic?
A: Our treats and supplements are free from common allergens like corn, soy, and wheat. However, we recommend checking the ingredient list and consulting your vet if your dog has known allergies.
Q: How long will it take to see results with your supplements?
A: Most pet parents notice positive changes — such as improved digestion or better stools — within a few weeks of consistent use. However, results can vary. Pet wellness is a long-term journey, and our supplements are designed to support your dog’s health gradually over time. Consistent daily use helps improve digestion, immunity, and overall vitality. Like any health regimen, the benefits accumulate with regular use — quick fixes aren’t realistic, but long-term consistency brings lasting results.
📦 Orders & Support
Q: Where do you ship?
A: We currently ship across India. Orders are processed within 1–2 working days.
Q: How long does delivery take?
A: Most deliveries are completed within 3–7 business days, depending on your location. A tracking link will be sent as soon as your order ships.
Q: Do you ship internationally?
A: Not at the moment — but we’re working on it! Stay tuned for updates on international shipping.
Q: What payment methods do you accept?
A: We accept the following payment methods:
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UPI
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Debit/Credit Cards
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Net Banking
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Cash on Delivery (available at select locations)
Q: Can I return or exchange a product?
A: While we do not accept returns or exchanges once a product has been delivered — since our items are consumable and sensitive to storage and hygiene — we offer a 90-day money-back guarantee if you’re not satisfied.
Additionally, we’ll gladly send a free replacement if:
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The product arrives damaged
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The product is expired
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You received the wrong item
Please email us within 48 hours of delivery at support@perkypaws.in with your order ID and clear photos showing the issue (product, packaging, and shipping label). We’ll make it right.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking link via SMS or email. You can also use your order ID to check the status directly on our website.
Q: How can I contact Perky Paws?
A:
📞 Text us on whatsapp at: +91-9344516220
📧 Email: support@perkypaws.in
🕘 Support Hours: Monday to Saturday, 10 AM – 6 PM